Service & Demo

We’ve never built the same machine twice. But then we’ve never found two production lines alike either. And it doesn’t take a sorting genius to realize that what works in one factory won’t necessarily work in another. Of course, it does take a genius to come up with a range of machines that can be custom-built to fit the exact sorting needs of every customer. But that’s exactly what we have a lot of. Our engineers examine our customers’ situation first hand, and then prescribe an exact remedy of mechanical, optical and electronical components.

We also offer tailor-made training for every system we deliver, with each course geared specifically to the customer’s individual needs. The advantage is clear: one team of highly trained engineers with real field experience know your factory and your machine inside out. So, along with the best technology you also get the best solution.

In the demonstration centers in Heverlee (Belgium) and Denver (USA) there are always the necessary machines available for each customer to test his specific products with the typical defects.

We also have a well-staffed after-sales department that customers can contact 24h a day, 365 days a year.